Contact CareCertified
If you have a question about our free online care courses, your application or something on this website, email us at info@carecertified.co.uk.
01
Before you write
- You may find your answer on our FAQ page or our how to apply page.
- Every application is reviewed manually, so access is not instant. If you are waiting for a decision, please allow the review time before getting in touch.
- Please do not send us information about the people you care for or any other confidential or sensitive personal information.
02
What to include in your email
- your name and the email address you used to apply
- the course you are asking about
- a short description of your question
03
Emergencies
Our courses and this website are not an emergency service. If someone is in immediate danger or needs urgent medical help, call 999.
04
If you are worried about someone's safety
Please do not use email to report a safeguarding concern. We cannot act on it. If an adult or child is in immediate danger, call 999. Otherwise, follow your employer's safeguarding policy or contact the safeguarding team at your local council. If you are worried about a child, you can also contact the NSPCC helpline.
05
Company information
- Trading name: CareCertified
- Email: info@carecertified.co.uk
Write to us
Send us a message
Prefer a tracked reply? Open a support ticket and get a reference number, or browse the help centre.